Larry Lucas & Juliet Jordan
Discover how managers can unlock the power of their voice to become more effective leaders. Join Larry Lucas and Juliet Jordan as they explore voice techniques, emotional intelligence, and communication strategies for modern management.

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Welcome to The Voice of the Manager podcast series. Join Larry Lucas from the Frontline Management Institute and Juliet Jordan from The Voice Business as they introduce this groundbreaking series exploring how managers can unlock the power of their voice to become more effective leaders.
The Voice of the Manager is a comprehensive podcast series designed to help managers master the art of vocal communication. Through 11 episodes, hosts Larry Lucas from the Frontline Management Institute and Juliet Jordan from The Voice Business guide you through essential techniques including breathing, posture, clarity, variety, volume, pace, tone, and word choice.
Whether you're leading virtual teams, delivering presentations, or navigating difficult conversations, this series provides practical, actionable strategies to enhance your leadership presence through the power of your voice.
Explore the complete series and transform your leadership communication

Welcome to The Voice of the Manager podcast series. Join Larry Lucas from the Frontline Management Institute and Juliet Jordan from The Voice Business as they introduce this groundbreaking series exploring how managers can unlock the power of their voice to become more effective leaders.

Discover why managers need to speak out with a clear voice—not just metaphorically, but literally. Learn how the way you use your voice can shape the confidence of your team and your effectiveness as a leader. Explore the power of clarity, tone, and projection in building trust and motivating your team.

Explore how managers can use their voice as a leadership tool through emotional intelligence. Learn why breathing is crucial for managing emotions and presence, and discover practical techniques for using tone, pace, volume, and pauses to build confidence and connection with your team.


Master the art of clarity in leadership communication. Learn six essential steps to ensure your team understands you every time you speak: structuring your message, slowing down and emphasizing, using vocal punctuation, choosing simple vivid language, checking understanding, and enunciating with purpose.

Discover how to keep your communication engaging and dynamic by adding variety to your voice. Learn to use pitch, pace, volume, tone, and pauses to create energy that motivates your team. Explore the role of storytelling and authenticity in leadership communication.

Explore the power of vocal volume in leadership. Learn how to be heard, understood, and respected without shouting. Discover practical exercises and techniques for projecting confidence through proper breathing, posture, and intentional volume control in both face-to-face and online settings.

Learn why slowing down your speech improves clarity, influence, and emotional connection. Discover the power of the pause and how to consciously pace your speech to communicate calm, confidence, and authority. Practice exercises to help you manage your speaking speed effectively.

Dive deep into one of the most subtle but powerful aspects of communication—your tone of voice. Learn how the same words can inspire, confuse, or alienate your team depending on how you say them. Discover how to adjust your tone for different contexts and use it as a leadership superpower.

Explore one of the most influential tools a manager has—their words. Learn how the way you phrase instructions, feedback, or recognition can either inspire and engage, or confuse and discourage. Discover practical techniques for reframing language to build motivation, trust, and emotional resonance.

In this final episode, bring together all the key techniques and insights from the series. Review core concepts including voice awareness, breathing, posture, clarity, variety, volume, pace, tone, and word choice. Discover how to integrate these skills through emotional intelligence and create your personal voice action plan.